1. Understand access requirements
Identify user groups, applications, locations and business-critical access paths.
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Microsoft 365 & identity
Microsoft 365 identity, access and security that matches the way your business operates.
Identity is now the front door to most business systems. Solidity Technology helps organisations configure and troubleshoot Microsoft 365 and Entra ID so users can work securely without creating unnecessary access barriers or unmanaged exceptions.
06Where this service helps
When the technical answer is not obvious.
We review identity, access, Conditional Access, MFA, SSO and exception paths to improve security while keeping legitimate users productive and supportable.
- Conditional Access blocking legitimate users or locations
- MFA and authentication methods configured inconsistently
- SSO integrations failing or relying on unclear ownership
- Microsoft 365 permissions accumulating without regular review
- Remote users unable to access Exchange, Teams or business applications
- Executives need a clearer view of identity and access risk
✓What you receive
Evidence, documentation and a practical path forward.
The engagement is scoped around a defined business problem. Work is documented so the client retains the findings and can act on them internally or with existing technology suppliers.
- Entra ID and Microsoft 365 configuration review
- Conditional Access and MFA policy assessment
- SSO and enterprise application troubleshooting
- Role and privileged-access review
- SharePoint, Teams and Exchange permission guidance
- Documented recommendations and change plan
How the engagement works
A controlled investigation, not guesswork.
We begin with the business impact, work through the relevant technical layers and finish with documented findings and clear next actions.
2. Review current controls
Assess Entra roles, authentication methods, Conditional Access, SSO and relevant Microsoft 365 settings.
3. Test safely
Use scoped tests and pilot users before broad security-policy changes.
4. Document and hand over
Record the target configuration, exceptions, ownership and future review requirements.
Frequently asked questions
Questions about this specialist service.
Is Entra ID the same as Azure AD?
Microsoft Entra ID is the current name for the identity service previously known as Azure Active Directory.
Can you help with Conditional Access errors?
Yes. Troubleshooting can include sign-in logs, policy conditions, device state, location rules and application requirements.
Do you replace our MSP?
Not necessarily. Solidity can provide independent review, senior escalation and project support while the existing MSP continues day-to-day operations.
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View service →Have a system nobody fully understands, data that does not reconcile or a technical problem that keeps returning?Let's open a discussion on how we can help your team or business.
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