Solidity Technology
Managed IT leadership plans

Flexible weekly engagements.

Every retainer includes access to the full Solidity Technology service catalogue. You are choosing reserved weekly capacity - not a restricted list of services.

All services are available on every retainer.

Use your reserved hours across user support, Microsoft 365, servers, cloud, networks, cybersecurity, governance, backups, data recovery, projects, vendors, automation and executive IT leadership. Plans differ only by reserved time, discounted rate and service-level target.

Foundation

5 hours per week

Reserved capacity for smaller businesses needing regular IT ownership and flexible support across the full service catalogue.

  • Full Solidity Technology service catalogue
  • User support, Microsoft 365 and identity
  • Servers, cloud, networks and firewalls
  • Cybersecurity, governance and compliance
  • Data protection, backups and disaster recovery
  • Projects, vendors, automation and reporting
Complete service order
Professional

10 hours per week

More weekly capacity for growing businesses requiring hands-on IT management, support and strategic delivery.

  • Full Solidity Technology service catalogue
  • User support, Microsoft 365 and identity
  • Servers, cloud, networks and firewalls
  • Cybersecurity, governance and compliance
  • Data protection, backups and disaster recovery
  • Projects, vendors, automation and reporting
Complete service order
Enterprise

20 hours per week

Broader weekly capacity for larger, multi-site or more complex environments with ongoing operational ownership.

  • Full Solidity Technology service catalogue
  • User support, Microsoft 365 and identity
  • Servers, cloud, networks and firewalls
  • Cybersecurity, governance and compliance
  • Data protection, backups and disaster recovery
  • Projects, vendors, automation and reporting
Complete service order
Dedicated IT Manager

40+ hours per week

Dedicated senior capacity for organisations requiring an embedded IT Manager and priority scheduling.

  • Full Solidity Technology service catalogue
  • User support, Microsoft 365 and identity
  • Servers, cloud, networks and firewalls
  • Cybersecurity, governance and compliance
  • Data protection, backups and disaster recovery
  • Projects, vendors, automation and reporting
Complete service order
After-hours and additional capacity

Optional arrangements outside reserved hours.

24/7 standby by agreementAfter-hours emergency responseAdditional hours at the applicable rateScheduled on-site attendanceProject capacity above the retainerThird-party licences and servicesTravel and approved expensesDedicated emergency runbooks